Refund Policy
Refund Policy
Jyoti Deviprasad Budhia
SEBI Registered Research Analyst
Registration No: INH000002095
1. Objective
This policy defines terms for cancellation and refund of fees for research services, in line with regulatory requirements.
2. General Principle
We follow fair and transparent refund practices
Clients have the right to discontinue services
Refunds are processed on a proportionate basis
3. Eligibility for Refund
You are eligible for a refund in the following cases:
You request cancellation of services within 1 week of the subscription
You discontinue subscription within 1 week of subscription
Services are not delivered as agreed
Refund will be calculated on a pro-rata basis for the unused period.
4. Non-Eligible Cases
Refund will not be provided for:
Losses incurred in the market
Dissatisfaction due to performance of recommendations
Delay in acting on recommendations from your end
5. Cancellation Process
To request cancellation:
You must send a request via email or registered contact
Request should include payment details
Cancellation will be effective from the date of request.
6. Refund Calculation
Refund amount = Fees paid minus charges for services already provided
Charges are calculated based on the period of service used
Example:
Monthly plan ₹10,000
Used for 10 days out of 30
Refund = ₹6,667 approx
7. Refund Timeline
Refunds are processed within 7 to 10 working days
Amount is credited to the original payment source
8. Payment Mode
We accept payments only via:
UPI transfer in our registered name
Refunds will be made only to the same source account.
9. Dispute Resolution
For any issues, contact:
Email: jyoti.bktraining@gmail.com
If unresolved, you can escalate to Securities and Exchange Board of India via SCORES.
10. Policy Review
We review and update this policy as per regulatory changes.